Convergys Corporation, Annapolis County’s largest employer, is ramping up its customer management staff and is embarking on a hiring campaign that will bring the company to Lawrencetown and Middleton this week and next.
Convergys said it is hiring for full- and part-time on-site and home agent positions for its contact centre in Cornwallis. Due to its successful work-at-home pilot, the company will add 50 home agents through May 2010. Convergys provides customer service support for a client in the telecommunications industry.
Potential employees were invited to attend one of three job information sessions, including a March 9 session held at the library in Lawrencetown and an upcoming session March 16 from 6:30 to 8:30 p.m. at the Rosa M. Harvey Library in Middleton. A third session is planned for March 23 at the Library in Weymouth from 6 to 8 p.m.
“Because Convergys is a global company, these positions will provide an excellent opportunity for residents of the Digby and Annapolis counties seeking jobs that offer excellent benefits and pay incentives,” said Wendy Reid-Saulnier, site leader for the Convergys site in Cornwallis. “We are especially pleased to offer home agent positions, which provide an ideal option for stay-at-home parents needing a second income to help pay bills, students facing high tuition costs, or retirees who wish to augment their retirement savings.”
Convergys said it offers both on-site and work-at-home employees comprehensive training, competitive wages, plus incentives and benefits including tuition reimbursement, and paid and unpaid time off. About six weeks of training will be provided for the on-site positions. Home agents will train and work at the Cornwallis contact centre for at least three months before they begin working from home.
Potential candidates should possess solid customer service experience, strong computer skills, and the ability to work flexible hours. Employment is contingent on a successful background check.
Interested candidates also may apply online at www.convergys.com/careers.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
well my bro has worked there for 5 years and nothing like that happend and they dont get a watch they have different choices of what they would like.